Shipping policy

UPDATE:  Please note that next day deliveries may be delayed by 1-2 days as a result of the unprecedented demand for products and delays in the courier networks.  Thank you for your understanding at this difficult time.

Shipping And Handling
All orders received by 3pm are normally shipped the same day (Monday to Friday, excluding any Bank Holidays). Orders received after 3pm or during non-working hours will normally be shipped on the next working day.
Delivery Schedule
UK Orders:
Next Day Service
Orders will be shipped either via Royal Mail or courier (eg: DPD / Parcelforce / DHL). Ana Wiz Ltd will not be held responsible for any delay arising from Royal Mail or courier, and in all circumstances the maximum compensation provided by Ana Wiz will not exceed the total shipping costs paid.

Note: We do not include Saturday or Sunday to be working days. Orders made on a Friday with Next Day Service will not be delivered until Monday.

In some parts of the country the Next Day Service can take two days.

With DPD: Next Day Service deliveries for some parts of the Scottish Mainland, Scottish Islands and Highlands, Isle of Man and Scilly Isles will take two days.

With Parcelforce: Next Day Service deliveries for some parts of the Scottish Mainland, Scottish Islands and Highlands will take two days.
This includes the following postcodes: IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, 2E.

Standard Delivery
Orders will be shipped by Royal Mail / Courier. Delivery times approximately 2-4 days.

Please note that due to Royal Mail Terms and Conditions we are unable to consider items lost until 21 days following the date the order was made.

International Orders:
Orders will be shipped by Courier or Royal Mail.

Estimated delivery times:
Europe: 2 - 4 Days.
Worldwide: 5 -7 Days.